Google has updated the Google StoreBot user agent to use a placeholder version of Chrome. So instead of it using a specific Chrome version, it now can use a dynamic version of the Chrome version. The new user agent shows the desktop user agent as Chrome/W.X.Y.Z and no longer Chrome/79.0.3945.88 The new user agent shows … Read more
Google is testing a “Chat with a live agent” button in the search result snippets. We have seen Google place the “Chat with a live agent” button in the local pack and local panels before but I don’t believe we have seen it in a search result snippet. Here is a screenshot of the Chat … Read more
Google has updated its favicon search developer documentation to remove the section for the Google Favicon user agent and to clarify that if you want Google to show your favicon you must allow both Googlebot-Image and Googlebot to crawl your pages. Here is what changed in the favicon documentation – you can also compare yourself … Read more
In May we reported Google was testing a “chat with a live agent” button for some local panels within Google Search. Well, that feature might be rolling out more fully now. Joy Hawkins, a local SEO who is on top of things, said she on X, “First time I’ve been able to spot this chat … Read more
Google has been rolling out “chat with live agent” buttons in some local business panels within Google Search. This seems to be part of the Google Business Profile messaging platform. This was spotted in the Local Search Forums and this picture was posted there: Joel Headley, former Googler who worked in the local side of … Read more
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