Google Business Profiles Testing Chat With SMS & Whatsapp

Google Business Profiles Testing Chat With SMS & Whatsapp

Just last week we reported that chat is going away from Google Business Profiles. Well, Google may be adding native SMS and WhatsApp messaging support for your Google Maps business listings. Francastrokw spotted that Google is testing adding a new “chat” section to the Google Business Profiles section where you can add your SMS number … Read more

Google Business Profile Call History & Chat Going Away July 31, 2024

Google Business Profile Call History & Chat Going Away July 31, 2024

Google will be removing the call history reports and the Chat and messaging features within Google Business Profiles on July 31, 2024. Google said, “We acknowledge this may be difficult news,” but added, “We occasionally have to make difficult decisions.” I wondered if Google removed this over privacy issues, but Google said it was because … Read more

Google To Shut Down Business Profile Chat Feature

Google To Shut Down Business Profile Chat Feature

Google has announced that it will discontinue the chat feature in Google Business Profiles. The wind-down process will start on July 15, and the functionality will complete on July 31. The news was emailed to businesses, acknowledging the potential difficulty of the decision and emphasizing Google’s commitment to remaining a helpful partner in business management. … Read more

Google Testing AI Chat On Developer Pages

Google Testing AI Chat On Developer Pages

Google is rolling out a beta test of an AI Chat feature across the developers pages subdomain that is able to answer questions about anything that’s in the developers pages such as in the SEO, structured data and ranking documentation. The beta feature is supposed to become available on all developer pages to answer questions … Read more

Google Ads Support Chat Reps Using Google Translate

Google Ads Support Chat Reps Using Google Translate

Did you know that some Google Ads support representatives you are chatting with may be using Google Translate? They may be automatically translating your questions from English or whatever language and then responding with Google Translate from their language to yours. This happened to Thomas Eccel, who actually was a Google Ads support rep back … Read more

Microsoft Testing New Copilot (Bing Chat) Upgrade Named Deucalion

Microsoft Testing New Copilot (Bing Chat) Upgrade Named Deucalion

Microsoft is officially testing a new version of the base model of Copilot (formerly known as Bing Chat), which they code-named Deucalion. Mikhail Parakhin from Microsoft confirmed this over the weekend, saying on X, “We are continually improving Microsoft Copilot, testing a new version of the base model in a flight.” Mikhail Parakhin said added, … Read more

How to add ‘Chat Session’ to the Experience site page / Blogs / Perficient

How to add ‘Chat Session’ to the Experience site page / Blogs / Perficient

In today’s digital age, businesses are always looking for new, creative ways to communicate with their clients, partners, and staff Salesforce Experience Cloud is one potent tool that has become very popular. With the help of this innovative platform, businesses can build vibrant, interesting, and useful online communities that promote deeper relationships and productive interactions. … Read more

ChatGPT vs. Google Bard vs. Bing Chat vs. Claude: Which generative AI solution is best?

ChatGPT vs. Google Bard vs. Bing Chat vs. Claude: Which generative AI solution is best?

In March, I published a study on generative AI platforms to see which was the best. Ten months have passed since then, and the landscape continues to evolve. OpenAI’s ChatGPT has added the capability to include plugins. Google’s Bard has been enhanced by Gemini. Anthropic has developed its own solution, Claude. Therefore, I decided to … Read more

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