The 15 Best Online Reputation Management Tools for 2024

The 15 Best Online Reputation Management Tools for 2024

One bad customer review, comment, or post can ruin your brand’s reputation. But how do you stay on top of online reviews with so many different review platforms out there? This is where online reputation management tools can help. Online reputation management tools are software solutions designed to help companies monitor and manage their brand … Read more

Local Strategies: How Better Online Reputation Drives Revenue

Local Strategies: How Better Online Reputation Drives Revenue

Join us as we look at how your online reputation and local marketing strategies can drive revenue for your business, while avoiding pitfalls along the way. With guest Raj Nijjer of Edge, we’ll dive into the revenue impacts that your online reputation can have, and why this reputation building should be crucial in your planning. … Read more

A Beginner’s Guide to Online Reputation Management

A Beginner’s Guide to Online Reputation Management

Every business is at risk of receiving negative attention online. In this guide, we’ll explain how online reputation management (ORM) can help you deal with—or prepare for—negative attention. And equip you with the tactics you need to come out on top. What Is Online Reputation Management? Online reputation management is the process of monitoring and … Read more

The Guardian accuses Microsoft of damaging its reputation with offensive AI-generated poll

The Guardian accuses Microsoft of damaging its reputation with offensive AI-generated poll

The Guardian has accused Microsoft of damaging its brand by adding an offensive AI-generated poll to one of its articles. In a story reporting on the death of 21-year-old Lilie James, whose body was found with serious head injuries in Australia, the tech giant’s AI asked readers to vote on the cause of her passing, … Read more

The Ultimate Local SEO Checklist: Better Rankings, Reputation Management, and Customer Attraction

The Ultimate Local SEO Checklist: Better Rankings, Reputation Management, and Customer Attraction

Coming up with an efficient local SEO strategy and executing it well is a tough challenge. To help you succeed, we’re offering this checklist to give you some structure.  The steps in this article can help you optimize a strategy that will attract and gain local customers from your target audience. Editor’s note: If you … Read more

How to repair your Google search results and reclaim your online reputation

How to repair your Google search results and reclaim your online reputation

Online reputation is a brand’s most valuable asset today. How it appears – whether positive or negative – is of equal significance. A favorable online reputation can open doors of opportunity, while a detrimental one can rapidly slam them shut.  These days, your “first impression” is no longer forged in traditional face-to-face encounters. Rather, it’s … Read more

Follow These Simple Steps To Check In On Your Brand Reputation

Follow These Simple Steps To Check In On Your Brand Reputation

Online perceptions can make or break a business today. It’s no longer just about in-person customer service and oil changes that go above and beyond. It’s about clicks, engagement, and online reviews that shape how people perceive your auto repair business.    If you don’t know what your online reputation is, it’s time to find … Read more

Google autocomplete: The silent threat to your online reputation

Google autocomplete: The silent threat to your online reputation

While useful for searchers, Google autocomplete has become a significant reputational risk to companies and individuals.  Negative Google autocomplete keywords displayed for your name or company can become the “first impression” of who you are. This can be highly damaging if the suggested keywords displayed are inaccurate and include terms like scams, complaints, pyramid schemes, … Read more

Online Reputation Management for Medical Practices: What’s Missing in Your ORM?

Online Reputation Management for Medical Practices: What’s Missing in Your ORM?

Estimated reading time: 6 minutes Meet Jane. Jane is a dedicated medical professional, working hard to grow her practice. She’s passionate about offering top-notch healthcare services to her patients. She’s concerned about online reputation management for her medical practice. She’s invested time and money in creating a polished website, posting regularly on social media, and … Read more

Reputation Management & SEO – SEOcycle

Reputation Management & SEO – SEOcycle

The internet has allowed businesses to connect with more people and to increase interaction with their client base. This increased interaction can come at a cost should a client/customer become dissatisfied with your service. Now more than ever, a disgruntled customer, with a few clicks of a button, may leave a scathing review online that … Read more

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